Onboarding Portal FAQs

Find all the answers on how to get started with your first brand and location with us here.

How do I create a brand after signing up?
Log in to the ItsaCheckmate portal using your login credentials Select the Onboarding option 3. Click on ‘Add Brand’ and follow the prompts (Ide...
Tue, 21 Sep, 2021 at 4:32 PM
How do I add a Location and complete my Onboarding Form?
Log in to the ItsaCheckmate portal using your login credentials Select the Onboarding option 3. Click on the Brand you just created  4. Select ...
Thu, 14 Oct, 2021 at 9:54 AM
What are the tasks in the ItsaCheckmate Portal associated with onboarding a location?
After you have created a brand and a location in the ItsaCheckmate Portal, there are six steps that need to be completed before the location can be set as l...
Thu, 14 Oct, 2021 at 9:54 AM
How Do I Set Dining Options while Onboarding?
For participating POSs, this step in the onboarding process is a step that needs to be completed by you, the customer. If you see the Payment and Dining Opt...
Thu, 18 Nov, 2021 at 4:18 PM
How do I Set Payment Options while Onboarding?
For participating POSs, this step in the onboarding process is a step that needs to be completed by you, the customer. If you see the Payment and Dining Opt...
Thu, 18 Nov, 2021 at 4:18 PM