Initial Set Up

What should I have ready before I sign up?
All clients must have: Access to their POS backend Access to ordering platform merchant portals with menu edit access Up-to-date and active POS and...
Wed, 12 May, 2021 at 5:57 PM
How long will it take to get set up?
Set up involves going through several steps: Currently, our set up time normally takes about 3-5 weeks due to the higher than average volume we are experi...
Wed, 17 Feb, 2021 at 5:48 PM
Why does it take 3-5 weeks to get up and running?
During our onboarding process, we want to ensure we are mapping all items properly the first time around. This, along with the amount of volume we are curre...
Mon, 10 May, 2021 at 2:32 PM
Does ItsCheckmate get me signed up with my desired Ordering platforms?
No, as a prospective Checkmate client you must be already signed up with menus ready on your ordering platforms before Checkmate can begin our setup process.
Mon, 16 Nov, 2020 at 12:55 PM
Do you provide a Tablet solution if I don’t have a POS?
ItsaCheckmate is strictly a ‘direct to POS’ integration solution.  We do not offer a stand-alone tablet.
Mon, 16 Nov, 2020 at 12:56 PM
Will I need/receive any additional hardware from ItsaCheckmate?
Unlike some other aggregation solutions, we do not use any additional tablets or printers. We will use your existing POS equipment, keeping things simple fo...
Mon, 16 Nov, 2020 at 12:56 PM