Generally speaking, API integrations allow applications to communicate directly with backend systems.
The following table describes the type of communication that exists between ItsaCheckmate and the Ordering Platforms and POS systems with which we integrate.
Direct connection to receive orders FROM Ordering Platform
Direct connection to update Ordering Platform Menus
Direct connection to send orders TO POS
Yes - with the exception of ordering platforms that send orders to ItsaCheckmate via email
No - menus must be updated on the ordering platform itself and manually mapped by ItsaCheckmate
The ItsaCheckmate system has an API integration with many ordering platforms. View our updated list of API and Non-API integrations HERE.
Check out this article HERE for specific guidance on how to update non-API integrated platforms.