ItsaCheckmate.com Inc.

Menus & Settings 6

• How do I make changes to my ordering platform menus?
• Where do I log in to the menu management portal?
• If I make a change on my POS, does that automatically get uploaded to my Ordering Platforms?
• Can I still set prep time after integration?
• What information will I have of my clients (ie, name, number, address)?

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Live Order Troubleshooting 9

• Why are tickets not printing to the kitchen?
• What if the calculated taxes on the delivery service and the POS are different?
• Is it possible to refund delivery service orders on the POS?
• I received an order labeled “Order Attention Required”. What does that mean?
• Why are the prices charged online not coming through to my POS at the same price?

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