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Menus & Settings
How do I make changes to my ordering platform menus?
Where do I log in to the menu management portal?
If I make a change on my POS, does that automatically get uploaded to my Ordering Platforms?
Can I still set prep time after integration?
What information will I have of my clients (ie, name, number, address)?
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Live Order Troubleshooting
Why are tickets not printing to the kitchen?
What if the calculated taxes on the delivery service and the POS are different?
Is it possible to refund delivery service orders on the POS?
I received an order labeled “Order Attention Required”. What does that mean?
Why are the prices charged online not coming through to my POS at the same price?
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Help Desk Software